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Terms & Conditions

 

 

Effective Date: 07/07/2025

Business Name: Alamo Fiesta Charcuterie

Service Type: Mobile Charcuterie Cart Catering

Service Area: San Antonio, TX + Surrounding Areas

 

By booking a service with Alamo Fiesta Charcuterie, you (“Client”) agree to the following terms and conditions, which are designed to protect both your event and our small family business.

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Booking + Payment Terms

  • A 50% non-refundable deposit is required to secure your event date. Final payment is due on the day of your event.

  • Payment is accepted via the card you used on file.

  • If final payment is not received on time, your service may be canceled or delayed and the deposit forfeited.

 

Cancellations + Rescheduling

  • Cancellations made 7 days or more before the event may be eligible for a full refund of any amount paid beyond the non-refundable deposit.

  • Cancellations within 6 days of the event are non-refundable, but may be eligible for rescheduling based on availability and at the discretion of Alamo Fiesta Charcuterie.

  • Cancellations due to extreme weather or emergencies will be handled on a case-by-case basis.

 

Liability + Insurance

  • Alamo Fiesta Charcuterie carries general liability insurance; however, the client assumes responsibility for:

    • Providing a safe and level setup area with appropriate access for the cart

    • Ensuring the venue allows food service vendors

    • Any damage to our cart or equipment caused by guests, pets, or environmental hazards

  • We are not responsible for injuries, illnesses, or accidents that occur outside of our direct control during the event.

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Food Safety + Allergies

  • Our products are prepared and served according to Texas Department of State Health Services guidelines.

  • All charcuterie items are served fresh and maintained at safe temperatures during the service window.

  • It is the client’s responsibility to inform guests of any food allergies. We cannot guarantee an allergen-free environment and are not liable for allergic reactions.

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Service Inclusions

Each charcuterie package includes:

  • One service team member

  • Full setup and breakdown of the charcuterie cart

  • Bottomless grazing during the contracted time

  • Service utensils, napkins, and up to 50 complimentary disposable boards

  • After 50 boards are used, charcuterie will be served in provided bowls unless additional boards are purchased

Time extensions are available at $100 per additional 30 minutes, billed at the event if applicable.

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Add-Ons + Customizations

Available at an additional charge:

  • Extra 25 serving boards: $75

  • Ribbon decoration (white or black): $25

  • Cone substitution instead of bowls: $50

All customization requests must be finalized 7 days prior to the event date.

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Event Timing + Client Responsibilities

  • Clients must provide the correct event address, setup location, and access times at least 3 days in advance.

  • If service is delayed due to access issues or incorrect info, time lost may not be made up unless agreed upon.

  • The client must notify us of any venue requirements such as delivery instructions, loading zones, or parking permits.

 

Media Use

Photos of your charcuterie cart or setup may be used for marketing purposes (website, social media, promotional materials). If you do not wish for your event to be photographed or shared, please notify us prior to your event.

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Force Majeure

Alamo Fiesta Charcuterie is not responsible for any failure to perform due to causes beyond our control, including but not limited to government orders, weather, illness, or emergency events.

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Agreement

By submitting your booking and/or payment, you agree to the above terms and acknowledge that you have read and understood this policy.

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