Terms & Conditions
Effective Date: 07/07/2025
Business Name: Alamo Fiesta Group, LLC, doing business as Alamo fiesta snack cart ("Alamo Fiesta").
Service Type: Mobile Snack Cart Catering
Service Area: San Antonio, TX + Surrounding Areas
By booking a service with Alamo Fiesta, you (“Client”) agree to the following terms and conditions, which are designed to protect both your event and our small family business.
Booking + Payment Terms
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A 50% non-refundable deposit is required to secure your event date. Final payment is due 5 day of your event.
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Payment is accepted via the card you used on file.
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If final payment is not received on time, your service may be canceled or delayed and the deposit forfeited.
Cancellations + Rescheduling
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Cancellations made 7 days or more before the event may be eligible for a full refund of any amount paid beyond the non-refundable deposit.
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Cancellations within 6 days of the event are non-refundable, but may be eligible for rescheduling based on availability and at the discretion of Alamo Fiesta .
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Cancellations due to extreme weather or emergencies will be handled on a case-by-case basis.
Liability + Insurance
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Alamo Fiesta carries general liability insurance; however, the client assumes responsibility for:
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Providing a safe and level setup area with appropriate access for the cart
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Ensuring the venue allows food service vendors
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Any damage to our cart or equipment caused by guests, pets, or environmental hazards
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We are not responsible for injuries, illnesses, or accidents that occur outside of our direct control during the event.
Food Safety + Allergies
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Our products are prepared and served according to Texas Department of State Health Services guidelines.
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All Snacks items are served fresh and maintained at safe temperatures during the service window.
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It is the client’s responsibility to inform guests of any food allergies. We cannot guarantee an allergen-free environment and are not liable for allergic reactions.
Service Inclusions
Each Snack package includes:
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One service team member
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Full setup and breakdown of the cart.
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Service utensils, napkins, and Boat Bowls/Cups
Time extensions are available at $100 per additional 30 minutes, billed at the event if applicable.
Add-Ons + Customizations
Available at an additional charge
All customization requests must be finalized 5 days prior to the event date.
Event Timing + Client Responsibilities
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Clients must provide the correct event address, setup location, and access times at least 3 days in advance.
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If service is delayed due to access issues or incorrect info, time lost may not be made up unless agreed upon.
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The client must notify us of any venue requirements such as delivery instructions, loading zones, or parking permits.
Media Use
Photos of your cart or setup may be used for marketing purposes (website, social media, promotional materials). If you do not wish for your event to be photographed or shared, please notify us prior to your event.
Force Majeure
Alamo Fiesta is not responsible for any failure to perform due to causes beyond our control, including but not limited to government orders, weather, illness, or emergency events.
Agreement
By submitting your booking and/or payment, you agree to the above terms and acknowledge that you have read and understood this policy.
Additional Terms and conditions
Guest Count
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Pricing is based on the final guest count provided by the Client. Alamo Fiesta is only responsible for serving the number of guests included in the booking. Additional guests or servings requested during the event may be accommodated based on product availability and will be billed accordingly.
Service Time
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Service begins and ends at the times listed on the invoice. Delays caused by the Client, venue, or guests do not extend the scheduled service time unless approved by Alamo Fiesta. Additional service time is available at $100 per 30-minute increment, subject to availability.
Outdoor Events & Weather
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For outdoor events, the Client is responsible for providing a safe and suitable service area. Alamo Fiesta reserves the right to delay, relocate, suspend, or end service if weather or other conditions create an unsafe environment for our staff, guests, or equipment.
Utilities & Venue Requirements -
If electrical power, water, or other utilities are required for the selected service, the Client agrees to provide access unless otherwise agreed in writing. The Client is also responsible for informing Alamo Fiesta of any venue rules, loading requirements, parking restrictions, permits, or access limitations before the event.
Parking & Venue Fees -
Any parking fees, valet charges, gate fees, permits, or other venue-related costs required to provide service are the responsibility of the Client unless otherwise agreed in writing.
Equipment Damage -
The Client is responsible for the cost of repairing or replacing any equipment damaged due to the actions of guests, children, pets, vendors, venue staff, or other individuals attending the event, excluding normal wear and tear.
Food After Service -
Food safety can only be guaranteed while food remains under the control of Alamo Fiesta during the scheduled service period. Once food is left with the Client or removed from our control, Alamo Fiesta is not responsible for its quality or safety.
Returned Payments & Chargebacks -
The Client agrees not to dispute or initiate a chargeback for services that have been provided in accordance with this Agreement. Returned payments, declined transactions, or chargebacks may be subject to collection efforts and any reasonable fees permitted by law.
Governing Law -
This Agreement shall be governed by the laws of the State of Texas. Any legal action relating to this Agreement shall be brought in the appropriate court located in Bexar County, Texas, unless otherwise required by law.
Entire Agreement -
These Terms & Conditions, together with the booking invoice, constitute the entire agreement between the Client and Alamo Fiesta. Any changes or exceptions must be agreed to in writing by both parties.